Accessibility Statement
Our commitment to creating an accessible experience for all users
Our Commitment to Accessibility
At Conductor Sam, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Feedback and Contact Information
We welcome your feedback on the accessibility of Conductor Sam. Please let us know if you encounter accessibility barriers on our website.
We try to respond to feedback within 2 business days. You can also use our support form to submit detailed accessibility feedback:
Compatibility with Browsers and Assistive Technology
Limitations and Alternatives
Despite our best efforts to ensure the accessibility of Conductor Sam, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
- Interactive Maps: Some of our train route maps may be difficult to navigate with screen readers. We provide text-based alternatives for all map information.
- PDF Documents: Some older PDF documents may not be fully accessible. Please contact us if you need an alternative format.
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